🔐 Atomic Lock & Key Privacy Policy

Effective Date: 3/22/2026

Atomic Lock & Key (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when contacting us or using our services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you contact Atomic Lock & Key through:

• Phone

• Text message

• Facebook Messenger

• Website contact forms

• Online advertising

We may collect:

• Your name

• Phone number

• Email address (if provided)

• Vehicle information (year, make, model, VIN when required)

• Service location (city or address)

• Description of service requested

For OEM / Advanced Vehicle Programming Services, we may also collect:

• Government-issued ID (e.g., driver’s license)

• Vehicle registration or proof of ownership

• Photos of documents submitted for verification

This information is required to comply with industry security standards and anti-theft regulations (including NASTF requirements).

2. How We Use Your Information

We use your information strictly to:

• Respond to service inquiries

• Provide locksmith services

• Verify ownership and authorization for vehicle services

• Communicate about appointments

• Provide quotes and pricing

• Complete OEM programming and security-authorized procedures

• Improve our customer service

We do not sell, rent, or trade your personal information.

3. OEM Systems & Third-Party Services

For certain services, your information may be processed through third-party systems, including:

• Vehicle manufacturer (OEM) service portals (e.g., Ford, Toyota, Hyundai)

• NASTF Secure Data Release Model (SDRM) systems

• Payment processors (e.g., Square, Squarespace Payments)

These third parties may have their own privacy policies governing how your information is handled.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.

• Documents are only collected when required

• Sensitive information is not stored longer than necessary

• We do not maintain public or unsecured databases of customer data

Because we are a mobile service business, most information is used temporarily for service completion.

5. Information Retention

We retain customer information only as long as necessary to:

• Complete the requested service

• Meet legal, regulatory, or industry requirements

Verification documents (such as ID or registration) are not retained longer than necessary unless required for compliance.

6. Information Sharing

We do not share your personal information except:

• When required by law

• When necessary to provide requested services

• When required for vehicle security authorization (e.g., OEM or NASTF systems)

• When working with payment processors or service tools

7. Your Rights

You may request that we:

• Update your contact information

• Delete your information from our records (where legally permitted)

• Stop contacting you

To do so, contact us directly.

Contact Information

Atomic Lock & Key

Kennewick, Washington

Phone: 509-579-6899

Email: AtomicTriCities@gmail.com

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.